SAP Knowledge Base Article - Public

3632253 - Payment approval workflow not triggered for specific payment method - SAP S/4HANA Cloud Public Edition

Symptom

  • Specific payment methods are automatically approved without triggering the payment approval workflow.
  • How to update the setting to disable auto-approval for this payment method R.
  • How to update the setting to disable auto-approval for this payment method E.
  • How to update the setting to disable auto-approval for this payment method Q.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create automatic payment with payment method R.
  2. Navigate to Monitor payment and found that the relevant payment is automatic approved.

Cause

The following payment methods for Direct Debit are currently marked as auto-approved in BCM:

  • Payment method E (Direct Debit 1)
  • Payment method R (Direct Debit 2)
  • Payment method Q (Direct Debit 3)

Resolution

Please get in touch with your SAP CEE/CSM or usual SAP contact. Your CEE/CSM will create the Worldwide Customer Request (WCR) for you. Once WCR is created, please share the WCR number in the customer case if you have one already opened and assign the customer case to component XX-S4C-SRV-CON. Upon approval of your WCR request by PM colleagues, the change will be rolled out to your system by Expert configuration team.

See Also

Solved: Procedure for requesting expert configuration usin... - SAP Community

Keywords

Payment approver workflow, direct bank communication, payment method, auto-approval, BCM rules, direct debit, finance, treasury management, payments and bank communications. , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions