SAP Knowledge Base Article - Public

3632450 - Change Offer Detail Template for a Revised Offer Approval using Business Rules - Recruiting Management

Symptom

Unable to change Offer Detail Template using business rules when an Offer Approval is already initiated for the candidate

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

  1. Initiate Offer Approval for a candidate
  2. Approver rejects the offer approval to change a few details
  3. Recruiter changes details and re-initiates the offer approval
  4. The changes made have changed the conditions configured in the Offer Approval rule and a different Offer Detail Template should populate
  5. Template does not change, it remains the same

Cause

This is an Expected Behaviour

Resolution

You can create a business rule that automatically selects specific offer approval template to use when you want to create an offer approval.

You can only run Rule for Offer Template Selection for new offer approvals, and not for approvals already in process or recently changed.

Setting an Example Job Application Business Rule to Select a Specific Offer Approval Template | SAP Help Portal

You can raise an enhancement request for this
2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me 

See Also

Setting an Example Job Application Business Rule to Select a Specific Offer Approval Template | SAP Help Portal

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

Keywords

Offer Detail, Offer Approval, Business Rules, Change Template, Revised Offer Approval , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting 2505