SAP Knowledge Base Article - Public

3632582 - Unable to Map Job Relationships from Recruiting to Employee Central - SAP SuccessFactors HCM

Symptom

While trying to configure a mapping from Job Relationships in the transformation (Candidate to Employee) template, error message occurs in Manage Pending Hires: JobRelation key: jobRelationsInfo.rel-user-idnot configured properly in jobRelationsInfo.rel-user-id

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Configure a mapping between a Recruiting field and jobRelationsInfo rel-user-id in the transformation template
  2. Perform the recruiting process and set the user to be hired in Manage Pending Hires
  3. While opening Manage Pending Hires, error is displayed. Note: error may not occur if no value is sent from Recruiting. But it will happen with a value populated.

Cause

This is an unsupported configuration.

Resolution

To find the list of available mappings, please refer to the implementation guide: List of Employee Central Objects That Support Data Transfer

In case this is important to your business, we encourage you to submit an idea for SAP SuccessFactors Products to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.coIfm/. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA ##2090228.

Keywords

job relationship, manage pending hire, sap successfactors recruiting, relationship type, hr manager, recruiter, integration mapping, error, job requisition, position data, provisioning, EC to REC integration, JobRelation key: jobRelationsInfo.rel-user-idnot configured properly in jobRelationsInfo.rel-user-id , KBA , LOD-SF-RCM-MPH , Manage Pending Hire , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Recruiting all versions