Symptom
- This Article explains how to Configure manual adjustment approval limits in Agent Performance Management for scenarios requiring changes to the maximum amount or percentage by which a supervisor, admin, or manager can adjust a performance score, incentive amount, or payout before additional approval is required.
- Use the Entity Change Event form in the application to modify pre-existing adjustment approval limits.
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Environment
- SAP SuccessFactors Sales Performance Management
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- Agent Lifecycle Management
- Agent Performance Management
Product
Keywords
Entity Change Event, Task Type, Manual Approval, SAP SuccessFactors, Approval Limit, Agent Performance Management, Qualifier Expression, Entity Configuration, Task Type IDs, Adjustments, Entity Change ID, Administrator Portal, Pre-existing Approval Limit, Approval Logic, Configuration Update, Workflow , KBA , CEC-SAL-APE , Agent Performance Management , CEC-SAL-PPO , Agent Lifecycle Management , How To
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