SAP Knowledge Base Article - Public

3632825 - Behavior of Partner Function Deletion via the C4C to S/4 SOAP Interface.

Symptom

When deleting a partner function in Business Partner from C4C to S/4 via the SOAP interface, not all partner functions are removed—even when your payload does not include any partner functions and the CTI flag is set to X.

Environment

SAP S/4HANA Cloud Public Edition

Cause

This behavior occurs because certain partner functions—such as the External Agent (ES)—are associated with the Supplier Partner Type (LI). In such cases, the system is designed to preserve these partner functions, along with their reflexive partner functions.

Resolution

Hence, this is standard system behavior, and not all partner functions will be deleted automatically when attempting to remove them through the C4C to S/4 interface.

If you want to improve this behavior, you can create a feature request to SAP (see KBA2963059- How to Submit Feature Requests for SAP S/4HANA Cloud Product ). In case your request is critical for your Go Live – please reach out to your assigned CSP who will help to coordinate your request.

See Also

Keywords

external sales agent, sales employee, partner function deletion, c4c to s4, business partner replication, reflexive partner functions, standard system behavior, web service for business partner , KBA , LO-MD-BP-WS , Web Service for Business Partner , Problem

Product

SAP S/4HANA Cloud Public Edition all versions