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3633311 - SAP GUI for HTML: 500 internal server error when copy & pasting large data in ALV.

Symptom

  • 500 internal server error when copy & paste large data in a Gridview in WebGUI/Fiori application
  • There is no problem when using SAPGUI for Windows and WebGUI works well when copy & paste rows less than 100.
  • Error message: "500 Internal Server Error" "Work process restarted; ABAP session terminated"


  • No ST22 dump.
  • SM21 has log like: 

    R47    Delete ABAP session ** (Info = Workprocess crashed [Error/Core]


  • Work process crash with the following C-stack:

    M      ------------------ C-STACK ----------------------
    (...)
    <signal handler called> [0x7f252cfff910]
    # buildID: a9c2e7e024ed2209b792eabd83b985797a9cb47b
    dw_gui.so;0x55296f;[S](CSapITSGridViewCell::IsEditable()+0x9)[0x7f252c35296f]
    dw_gui.so;0x6ecfe2;[S](RgGridView::FireActionImpl(RgActionType, std::map<std::__cxx11::basic_string<char16_t, std::char_traits<char16_t>, std::allocator<char16_t> >, std::__cxx11::basic_string<char16_t, std::char_traits<char16_t>, std::allocator<char16_t>
    dw_gui.so;0x6ab8a7;[S](RgControl::FireAction(RgActionType, std::map<std::__cxx11::basic_string<char16_t, std::char_traits<char16_t>, std::allocator<char16_t> >, std::__cxx11::basic_string<char16_t, std::char_traits<char16_t>, std::allocator<char16_t> >, s
    dw_gui.so;0x70bfd6;[S](OperationProcessor::FireAction()+0xf8)[0x7f252c50bfd6]
    dw_gui.so;0x7133a7;[S](OperationProcessor::Process()+0x17)[0x7f252c5133a7]
    dw_gui.so;0x7133f5;[S](RgProcessRequest(__XGDKInfo*, RgOperation&, RgControlTreeHolder&, bool&)+0x35)[0x7f252c5133f5]
    dw_gui.so;0x6dc752;[S](RgBatchProcess(__XGDKInfo*, short (*)(__XGDKInfo*))+0x631)[0x7f252c4dc752]
    dw_gui.so;0x43c199;[S](ItspXKrnFromHtmlToDiag2(void*, IctIHttpMsgAdm*, IctIHttpMsgAdm*, unsigned long, unsigned char*, unsigned long*)+0x4ed)[0x7f252c23c199]
    dw_gui.so;0x43c8b7;[S](ItspXKrnFromHtmlToDiag(void*, IctIHttpMsgAdm*, IctIHttpMsgAdm*, unsigned long, unsigned char*, unsigned long*)+0xe6)[0x7f252c23c8b7]
    dw_gui.so;0x43fd35;[S](itsp_ConvertIn+0x1f7)[0x7f252c23fd35]
    (...)
    M      ------------------ c-stack end ------------------


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Environment

  • ABAP Platform
  • SAP S/4 HANA
  • SAP GUI for HTML
  • SAP KERNEL 7.93 SP318 or lower
  • SAP KERNEL 9.16 SP09 or lower

Product

ABAP platform all versions ; SAP S/4HANA all versions

Keywords

500 internal server error, copy&paste, Gridview, Fiori, WebGUI, work process restarted, C-stack, CSapITSGridViewCell, ALV, kernel update, sapwebgui.sar, SAP Internet Transaction Server, copy, paste, clipboard, webgui, fiori. , KBA , BC-FES-ITS , SAP Internet Transaction Server , BC-FES-WGU , SAP GUI for HTML , Problem

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