Symptom
- When agency candidate is forwarded from Job Requisition to another Job Requisition using FORWARD TO REQUISITION or FORWARD AS APPLICANT, the agency ownership expiration shows "null" on the forwarded applications.
- Issue occurs regardless the status you sent the agency candidate (Forwarded or Default).
- Original application displays correct agency expiration date.
- Issue doesn't happen when agency candidate is forwarded to a Job Requisition from Candidate Profile.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Open a Job Requisition
- Open an Agency Candidate's application
- Forward the Agency Candidate to another Job Requisition using FORWARD TO REQUISITION or FORWARD AS APPLICANT button
- Go to the Job Requisition where Agency Candidate is forwarded
- Notice that ownership date shows "null" value
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
If you would like further updates on the progress, you may follow this KBA by clicking on the star icon in the upper right corner. For more information about updates from subscribed KBAs, refer to KBA 2171560 - How to mark a KBA or SAP Note as a favorite and get notified when it is updated - SAP for Me.
See Also
2171560 - How to mark a KBA or SAP Note as a favorite and get notified when it is updated - SAP for Me
Keywords
agency ownership, null expiration date, forwarded application, RCM-153056 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem
Product
Attachments
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SAP Knowledge Base Article - Public