3633446 - Refused to connect error when accessing the Learning from SuccessFactors BIZX

An error 'XXXX.plateau.com refused to connect' occurs when accessing the Learning from SuccessFactors BIZX.

SAP SuccessFactors Learning 

1. Access SuccessFactors BIZX
2. Navigate to Learning
3. An error occurs stating "XXXX.plateau.com refused to connect"

It is possible that the setting "Disable SuccessFactors Learning native pages" is currently checked/enabled in provisioning.

This setting should not be enabled as it is a legacy configuration. To access Learning from BIZX, this setting must be disabled.

1. Access Provisioning
2. Navigate to 'Company Settings'
3. Search for 'Disable SuccessFactors Learning native pages'
4. Uncheck/disable this setting
5. Save Feature

Once this is done, you will be able to access Learning from SuccessFactors BIZX. 

User Native Learning Sign-In is Deleted

3209088 - Integrating HCM/BizX and LMS/Learning Post 1H 2022 Release

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