Symptom
- A customer has enabled the "Workforce Replication from EC to SAP Master Data Integration" business scenario in SuccessFactors and followed all configuration steps as per SAP recommendations.
- When the pseudo hire is configured as instructed in the documentation, they receive a "date overlap for WorkforcePerson" error: "Make sure the dates for the roles don't overlap".
- Employee data spans the cutover date and there are multiple Job Information records per day, which seems to contribute to unexpected behavior under the current configuration.
- Replication works as expected once the pseudo hire parameter is removed.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Enable the "Workforce Replication from EC to SAP Master Data Integration" business scenario in SuccessFactors.
- Configure the pseudo hire parameter as per documentation.
- Run the MDI job with Pseudo Recruit parameter.
- Observe the "date overlap for WorkforcePerson" error message.
Cause
The error was raised by S/4 Worker inbound. S/4 allows only hard-coded pseudo hire event reason "PSEUDO_HIRE" or runs into errors when processing records of multiple changes per day.
Resolution
- Update the external id of pseudo hire event reason "HIRE10" to "PSEUDO_HIRE" in the UI "Manage Organization, Pay and Job Structures".
- Check if the hard-coded "PSEUDO_HIRE" is accepted by the S/4 inbound.
- If the replication works as expected after removing the pseudo hire parameter, consider removing this configuration parameter as an optional fix to unblock the customer.
See Also
- 3496478 - Success factors replication error: "Make sure the dates for the roles don't overlap"
- Configuring the Integration Object (MDI guide)
Keywords
date, overlap, workforce replication, pseudo hire, sap master data integration, successfactors, job information records, multiple changes per day, replication error, sap s/4hana, mdi payload, pseudo recruit parameter, MDI, SF , KBA , LOD-SF-INT-MDI , OneMDI Business Scenarios , Problem
Product
SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public