Symptom
It's not possible to add or enable 'Map View' for Individual Customers, even though this is possible for Accounts.
Environment
SAP Cloud for Customer
Resolution
Currently, 'Map view' is not enabled for Individual Customers.
If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:
See Also
Keywords
map view, accounts, individual account ti screen, sap standard functionality, system limitation, map view facet, owl screen , KBA , LOD-CRM-ACC , Account , Problem
Product
SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public