SAP Knowledge Base Article - Public

3633898 - Cannot select multiple address for payer in SAP S/4HANA Cloud Public Edition

Symptom

After enabling the multiple address function in BP, a popup appears during sales order creation to choose the address for Sold-To, Ship-To, and Bill-To. However, the multiple address function is not allowed for payer.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Enable the multiple address function in a business partner. 
  2. Create a new standard sales order using the business partner.
  3. Click the Partners tab of the sales order.
  4. Addresses can be chosen from Customer Master for all partners except for the payer.

Resolution

For certain partner functions, such as the payer, only the standard address should be used. In contrast, partner functions like the ship-to party and potentially the bill-to party require multiple addresses. Addresses other than the standard address for the payer are not allowed because FIN always utilizes the default address for the payer. Therefore, changing the address in a sales document is not meaningful.

See Also

Help Portal - Address Determination in SD Documents

Keywords

SAP S/4HANA Cloud Public Edition, Sales order, Partner, Partner function, Payer, Ship-to party, Bill-to party, Multiple address, BP  , KBA , SD-BF-PD-2CL , Partner Determination (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions