3634180 - How to Identify Inactive Users and Manage Activity Log Storage in SAP Analytics Cloud?

The administrator wants to identify inactive users in the SAP Analytics Cloud (SAC) tenant, but the data is incomplete or missing. The administrator also wants to understand the Activity Log behavior and upcoming log retention configurations.

SAP Analytics Cloud 2025.8.6

Prerequisite: You must have either the BI Admin or Admin role in the tenant.

1. How to View Inactive Users

1. Navigate to System > Overview.

2. Go to Housekeeping > License.

3. Modify the Last Activity Timestamp filter (we recommend adding at least one extra month to cover a safer time range).

4. Choose a license type or select "All Access" to view all users.

5. If the list returns no data or only partial data for the selected period, this may indicate log deletion.

Note: Please refer to this post on our Community on how to manage the inactive user: Managing dormant users - SAP Analytics Cloud

2. How to Check If Activity Logs Were Deleted

1. Navigate to Security > Activities.

2. Click the Filter icon.

3. Under Object Type, search for "Activities Logs".

4. Use the search bar to further refine your query.

This view will show if:

• The activity logs were deleted or downloaded, and

• Which user performed the action.

Note: If data was deleted multiple times, only the most recent deletion activity will appear in the logs.

3. Activity Log Retention and Automatic Deletion

Each SAP Analytics Cloud (SAC) tenant can store up to 500,000 rows in the Activity Log by default. Customers may request an increase to 1 million rows or configure retention by a one-year period, as described in KBA 2781343. When this limit is near:

• Final notifications are issued,

• The oldest log entries are deleted automatically to remain within storage limits.

Note: Please refer to this post on our Community on how to manage Activities Logs + Associated Best Practices SAP Analytics Cloud Activities Log Command-line In...

• SAP Analytics Cloud – Managing dormant users - SAP Community
• SAP Analytics Cloud Activities Log Command-line In...  - SAP Community
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SAC, Analytics Cloud, Activity Log, Inactive Users, Housekeeping, Log Limit, Auto-delete, Notifications, Storage Threshold, License Usage , KBA , LOD-ANA-ADM , SAC Administration , Problem