Symptom
When landing on catalog from quote to add a product, it is visible the pricing attributes in payload, but some of them does not contain any value.
Environment
SAP CPQ
Reproducing the Issue
- Open any quote and add item
- In the catalog, open any category
- Check in the developer console there is a call to CPS
- In the call, some pricing attributes are returned, others are not.
Verified pricing attributes are defined based on General Attribute Mapping, in Setup.
Resolution
When flag "Evaluate per Item" is enabled, prices are returned only when there is an item in context. For example, when landing from quote to catalog, there is none, and no evaluation will be done. If the flag is not enabled, you can enter tags related to quote information, which are in context. If product information are requested, error will be thrown.
"Evaluate per Item" will return appropriate information within the configurator and upon landing on the quote after adding the product.
Keywords
Pricing Attribute, Evaluate per Item, Attribute Mapping, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed
SAP Knowledge Base Article - Public