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3634220 - Why does my Purchase Order fail in Managed Gateway for Spend & Network with error code 500?

Symptom

The Purchase Order fails on the Managed Gateway for Spend & Network buyer side with the following error:

BusinessNetwork response is:"Internal Server Error" and ErrorCode:"500" and ErrorResponse:"No response error.. Suggested Action : Document failed in Business Network.ErrorCode:CIG-PLT-00644.Please review the Support Note 189049 (https://support.ariba.com/item/view/189049) for solution.


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Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

Deprecated, private, public, ismg, cig, failure , KBA , SBN-AN-TX-POA , Transaction (Purchase Orders, Ship Notices & Goods Receipts) , Problem

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