SAP Knowledge Base Article - Preview

3634223 - Custom attribute displays blank value in accounts workspace Territory and Quota UI when update account API call is triggered - SAP SuccessFactors Territory and Quota

Symptom

  • When account's custom attribute value is updated via update account API, it displays blank value in Account's Workspace UI.

  • In UI, in account workspace, the custom attribute value is showing blank though value: 'YES' is passed in update account API call.

  • In Database, in CSQ_GAACCOUNT table, genericattribute16 column is showing 'YES' value.




    Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Territory and Quota

Product

SAP SuccessFactors Territory and Quota 2025

Keywords

custom attribute, accounts workspace, update account API, blank value, SAP SuccessFactors Territory and Quota, CSQ_GAACCOUNT, genericattribute, customattributedefseq , KBA , CEC-SAL-TAQ , Territory and Quota , Problem

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