Symptom
- When account's custom attribute value is updated via update account API, it displays blank value in Account's Workspace UI.
- In UI, in account workspace, the custom attribute value is showing blank though value: 'YES' is passed in update account API call.
- In Database, in CSQ_GAACCOUNT table, genericattribute16 column is showing 'YES' value.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Sales Performance Management
- Territory and Quota
Product
SAP SuccessFactors Territory and Quota 2025
Keywords
custom attribute, accounts workspace, update account API, blank value, SAP SuccessFactors Territory and Quota, CSQ_GAACCOUNT, genericattribute, customattributedefseq , KBA , CEC-SAL-TAQ , Territory and Quota , Problem
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