Symptom
When adding an employee through the transaction "Add new employee", the Time Zone appears incorrectly despite being set correctly in the configuration and in Job Information. The value is corrected after HRIS Sync runs.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Add a new employee using the transaction "Add new employee".
- Save the transaction and see that the timezone is appearing incorrectly in the profile header.
- Job Information shows the correct time zone.
Cause
There is a business rule hiding the timezone field during the hire process. Although there's a rule to set the value of the field, this is not saved right away, and the value is only updated in Employee Profile after the HRIS Sync job runs.
Resolution
Ensure the Time Zone field is visible in Job Information during hire, and there is a business rule configured onChange to set the timezone based on the location field.
See Also
Keywords
time zone, employee hiring, sap successfactors, employee central, visibility rule, timezone field, US/Eastern, HRIS Sync, none, hide field, profile header, wrong timezone , KBA , LOD-SF-EC-HIR-RUL , Business Rules , LOD-SF-EC-HRS , HRIS Sync , Problem
SAP Knowledge Base Article - Public