SAP Knowledge Base Article - Public

3634295 - App "Display Changes to Vendors" display logs for an IBAN change which was not made to customer/vendor

Symptom

There are change logs for customer or vendor IBAN in app "Display Changes to Vendors" for which there is no log in "Confirm Critical Vendor Changes" and no changes were made in that customer/vendor account.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Run the app app “Display Changes to Vendors” for a specific vendor.
  2. Changes related to IBAN are displayed, even though no changes were made in that account

Cause

The IBAN was changed or created with same bank account details for another vendor or customer.

Resolution

On the App “Display Changes to Vendors”, check the logs for all vendor in the same day:

  1. Filter by the specific date for which the change to the IBAN happened.
  2.  Ensure the selection for vendor is empty to view all vendors that were changed that day.

There will be other change logs to same IBAN number for other customers/vendors in the same date.

"IBAN" is associated to bank account details for that IBAN. So, if any changes are made to the IBAN for those bank details in any other transaction, the changes are reflected at all places where these bank details are used. Due to this, when the report to display changes is executed to a customer/vendor, the bank details updated in the customer/vendor master data are checked separately for any changes in the object "IBAN". If changes are identified for the mentioned dates, the same is reflected in the output, irrespective of the fact that the changes were made for another business partner.

See Also

Keywords

IBAN, change log, vendor, customer, business partner , KBA , FI-AP-AP-N-2CL , Master Data (Public Cloud) , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions