SAP Knowledge Base Article - Preview

3634439 - SAP HANA Cockpit failed to open with error "The client and server do not support a common SSL protocol version or cipher suite"

Symptom

When opening SAP HANA Cockpit/Cockpit Manager, below error showed:


Secure Connection Failed

  • The client and server don't support a common SSL protocol version or cipher suite.
    Error code: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Or

  • An error occurred during a connection to <Cockpit url> Peer using unsupported version of
    security protocol.
    Error code: SSL_ERROR_UNSUPPORTED_VERSION

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP HANA Cockpit 2.0
  • SAP HANA Platform Edition 2.0 

Product

SAP HANA, platform edition 2.0

Keywords

SSL protocol, cipher suite, SAP HANA Cockpit, SSL_ERROR_UNSUPPORTED_VERSION, ERR_SSL_VERSION_OR_CIPHER_MISMATCH, TLS12, XS Advanced , KBA , HAN-CPT-CPT2 , SAP HANA Cockpit version 2 - based on XSA , Problem

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