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3634499 - Configuring agent fails with error:" error 110 - Connection timed out" - SAP Cloud Integration for data services

Symptom

  • Uploading agent config file fails. Config agent fails.
  • Error: 
    INFO : closing the httpclient connection
     INFO : Upload certificate error: Connect to hcidsX.hana.ondemand.com:443 [hcidsX.hana.ondemand.com/<CIDS_URL_IP>] failed: error 110 - Connection timed out (Connection timed out) (local port XXX to address XX.XXX.XX.XXX (XXX), remote port 443 to address <CIDS_URL_IP>)
    [Jul 09, 2025 20:20:57] INFO : Upload certificate - Failed

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

  • SAP Cloud Integration for data services

Product

SAP Cloud Integration for data services 1.0

Keywords

CIDS, agent, configure, upload, remote, timed out, port , KBA , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , Problem

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