SAP Knowledge Base Article - Preview

3634664 - Duplicate Approver Steps Triggered in Flexible Workflow for Sales Quotation Despite Identical Configuration in SAP S/4HANA Cloud Public Edition

Symptom

In a Flexible Workflow scenario (e.g., Sales Quotation), the same approver is receiving multiple approval requests for a single document. This occurs even though the workflow configuration, steps, and logic appear identical across systems (e.g., Test and Production).


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Flexible Workflow, Duplicate Approval, Sales Quotation Workflow, Same Approver, BAdI, Net Value Threshold, Workflow Step Overlap, Custom Logic Trace, Public Cloud , KBA , SD-SLS-QUT-2CL , Inquiries / Quotations (Public Cloud) , Problem

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