Symptom
- A Report has been exported Tenant A with an associated Story Filter set to .
- The exported Report can be successfully imported to the target SuccessFactors tenant.
- Affected filter can be corrected in query filter, however filter cannot be corrected in Story designer level.
- Deleting the cache and the job "MDF Object Definition to DB Sync" according to KBA 2534674 - How To Schedule MDF Object Definition to DB Sync and Fix Inconsistencies In Metadata Framework - SAP for Me also hasn't addressed the issue.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Import the affected report into the target SAP SuccessFactors tenant.
- Attempt to correct the specific filter in the query filter.
- Observe that correcting the filter does not affect the view's filter.
- Attempt to correct the filter in Story designer level.
Cause
The cause of the issue is currently under investigation by development.
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
See Also
- 3069559 - Support User Frequently Asked Questions (FAQs) in SAP Analytics Cloud (SAC) & SAP Digital Boardroom
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using your favorite search engine (such as SAP for Me, Google or Bing):
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
filter issue, story report, sap successfactors, people analytics, performance and goals template, query filter, story designer, metadata refresh, mdf sync, purge mdf cache, reporting metadata, troubleshooting , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem
Product
SAP SuccessFactors Platform all versions
SAP Knowledge Base Article - Public