SAP Knowledge Base Article - Public

3634691 - Alternate Managers and HRBPs cannot see indirect reports

Symptom

The setting reportinglevelstodisplay does not work for Alternate Managers and HRBPs, as despite the value configure on it, these users can only see their direct reports under "Team View".

Environment

SAP SuccessFactors Learning.

Cause

This is an expected system limitation.

Resolution

The Product Development team has confirmed that, currently, the reportinglevelstodisplay setting is only applied to primary managers, this is true for both ILX and Legacy manager experience.

Therefore, Alternate Managers and HRBPs are only able to see users for which they are directly assigned. 

An enhancement request can be created to have tis functionality added in a future release, as explained in the KBA 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products. All enhancement requests are reviewed by SAPs Product Management team and, if successful, are developed and implemented in a future product release.

See Also

2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

manager, hrbp, role, reportinglevelstodisplay, subordinate, primary, alternate, learning, team, view, role, indirect, direct, report, users , KBA , LOD-SF-LMS-USR , User Entity , Product Enhancement

Product

SAP SuccessFactors Learning all versions