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SAP Knowledge Base Article - PreviewSymptom
An inactive user can be found in the value help in Excel, via the lookup feature, when creating leads. This is different from creating a lead in C4C directly.
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Environment
SAP Cloud for Customer
Keywords
inactive user, excel lookup, lead creation, C4C, bulk upload, marketing dispatcher, sales owner, employee validity, enhancement request, SAP , KBA , LOD-CRM-LM , Lead Management , Product Enhancement
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