SAP Knowledge Base Article - Public

3634861 - Extensions Fields Not Available as Control Field in Code List Restriction

Symptom

Extension fields are missing for selection as control field although they are available as code to restrict.

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Reproducing the Issue

  1. Go to settings.
  2. Open Code list restriction view.
  3. Click on + button.
  4. Select any as business entity e.g. Opportunity.
  5. Click on the control field dropdown.
  6. Notice some extension fields are not shown.

Resolution

The Control field will have the fields from the Root level (for example the Opportunity), but not from the sub root levels like item, competitor etc. The Code to restrict will have the fields from both the levels (root and sub-root).

Keywords

Code list restriction, CLR, Extension field, Custom field, Control field , KBA , CEC-CRM-CLR , Code List Restrictions for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0