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SAP Knowledge Base Article - PreviewSymptom
Notes saved through the Case Guided Flow are not appearing in the Notes section under the General tab of the case.
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Environment
- SAP Service Cloud Version 2 1.0
- SAP Sales Cloud Version 2 1.0
Keywords
Case Flow notes missing, Case extension fields, General tab notes, Case adaptation, Case note input field , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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