3634940 - Missing milestones in performance management forms using latest goal management in SAP SuccessFactors

• Milestones created in the Latest Goal Management platform are not visible under the Other Details tab in Performance Management forms.
• Users are unable to view the milestones entered in their goals within the Performance form.
• The issue occurs when using the legacy Performance Management experience.

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Goal Management

• Login to the instance.

• Navigate to the Goals section.

• Create a goal with a milestone and save it.

• Open the newly created goal and verify that the goal details along with the milestone are visible on the goal page.

• Navigate to the Performance Form.

• Go to the "Other Details" tab and check for the milestone information.

• It doesn't show up.

The customer is using the legacy version of the Performance Management form. Additionally, the required configuration to display milestone information in the "Other Details" tab is missing in the Goal Plan XML. 

If you are currently using the legacy "My Forms" page, it is recommended to switch to the latest form experience for improved functionality and compatibility.

However, if you prefer to continue using the legacy version, please ensure that the following configuration is added to your Goal Plan XML to enable milestone visibility.

Add the below configuration in  "Form Layout Section"

<div style="margin:0.5em 0">

    #if ($display.milestones)

    <div class="objPair" style="display:none" id="${util.newHiddenDivId()}">

      <b>${label.milestones}:</b>${field.milestones}

    </div>#end

PDF Layout:
#if ($display.milestones) ${label.milestones} ${field.milestones}

Details Layout:
#if ($display.milestones) #end

Details Layout Table

<tr>

    <td valign="top" width="1" nowrap><b>${label.milestones}:</b></td>

    <td valign="top">${field.milestones}</td>

  </tr>

Once the above configuration is added to the Goal Plan XML, the Milestone and other related details will become visible under the "Other Details" tab in the performance form.

SAP SuccessFactors, Performance Management, Goal Management, milestones, Other Details tab, legacy experience, latest experience, Goal Plan XML, RBP refresh, MDF cache, provisioning, troubleshooting. , KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Problem