Symptom
- After documents are signed by the new hire on DocuSign end, they are not syncing back to the SuccessFactors instance.
- Complete e-Signature task does not trigger.
- Error message: "There’s a company file storage limit of XXX kilobytes. Your attachment is too large to save in the remaining file storage space. Please reduce your file size and try again."
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
DocuSign, successfactors, Onboarding, document sync issue, signature trigger issue, storage limit error, file storage reduction, onboarding process, signature task, OBX, sf, reduce storage, Complete e-signature, task status, attachment space , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem
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