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3634954 - Signature task did not trigger/synchronize the completion status of DocuSign with an error "There’s a company file storage limit of XXX kilobytes. Your attachment is too large to save in the remaining file storage space." - Onboarding

Symptom

  • After documents are signed by the new hire on DocuSign end, they are not syncing back to the SuccessFactors instance.
  • Complete e-Signature task does not trigger.
  • Error message: "There’s a company file storage limit of XXX kilobytes. Your attachment is too large to save in the remaining file storage space. Please reduce your file size and try again."


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

DocuSign, successfactors, Onboarding, document sync issue, signature trigger issue, storage limit error, file storage reduction, onboarding process, signature task, OBX, sf, reduce storage, Complete e-signature, task status, attachment space , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem

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