Symptom
Delay in generating subscriptions/publication in SAP Analytics Cloud (SAC).
Environment
SAP Analytics Cloud (2025.8.17)
Reproducing the Issue
- Login to SAC
- Open Story / Insight
- Schedule a Publication
- Go to Calendar
- Click on Publication Admin Mode
Notice: The generation and successful publication of Event Start and Stop times can take long time.
Cause
This is part of the current system design.
Resolution
The time takes to export the story/insight depend on several factors, including the current service load.
For example, significant increase in export jobs during the time slots, which can lead to delays as export requests are processed in a queue.
If you require jobs to start exporting immediately upon triggering, without any queuing delay, kindly create enhancement request: 2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud?
See Also
- 1515837 - How To: Enhancement Request Process using the Customer Influence and Adopt site
- 3006315 - How to submit a Feature Requests / Enhancement ideas for SAP Cloud Products
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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SAP Knowledge Base Article - Public