SAP Knowledge Base Article - Public

3635223 - Delay in generating subscriptions/publication in SAP Analytics Cloud (SAC).

Symptom

Delay in generating subscriptions/publication in SAP Analytics Cloud (SAC).

Environment

SAP Analytics Cloud (2025.8.17)

Reproducing the Issue

  1. Login to SAC 
  2. Open Story / Insight
  3. Schedule a Publication
  4. Go to Calendar
  5. Click on Publication Admin Mode

 Notice: The generation and successful publication of Event Start and Stop times can take long time.

Cause

This is part of the current system design.

Resolution

The time takes to export the story/insight depend on several factors, including the current service load.
For example, significant increase in export jobs during the time slots, which can lead to delays as export requests are processed in a queue.

If you require jobs to start exporting immediately upon triggering, without any queuing delay, kindly create enhancement request: 2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud?

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0