Symptom
- Is there any requirement for the 'View company' Joule Platform Use Case to work?
- 'View company' Joule Platform Use Case does not work.
- Receiving "Oops, you don't have permission to perform this action." when trying to use 'View company' Use Case.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Attempt to use the 'View company' Use Case in Joule.
- Receive the error message: "Oops, you don't have permission to perform this action."
Cause
For the 'View company' Platform Use Case to work, the standard element Company must be configured and enabled and permission for the Company field must be granted as per your company requirement.
Resolution
To proceed with the standard element Company configuration and enablement, follow the detailed instructions that are available in KBA 3593277 - How to Configure New Standard Element Company field.
See Also
Keywords
View company, Company field, Standard element, Synchronize business configuration, Platform use case, Who is my employer?, What's the full name of my employer?, What company does Alex Hall work for? , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , How To
SAP Knowledge Base Article - Public