SAP Knowledge Base Article - Public

3635339 - 'View company' Joule Platform Use Case in SuccessFactors

Symptom

  • Is there any requirement for the 'View company' Joule Platform Use Case to work?
  • 'View company' Joule Platform Use Case does not work.
  • Receiving "Oops, you don't have permission to perform this action." when trying to use 'View company' Use Case.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Attempt to use the 'View company' Use Case in Joule.
  2. Receive the error message: "Oops, you don't have permission to perform this action."

Cause

For the 'View company' Platform Use Case to work, the standard element Company must be configured and enabled and permission for the Company field must be granted as per your company requirement.

Resolution

To proceed with the standard element Company configuration and enablement, follow the detailed instructions that are available in KBA 3593277 - How to Configure New Standard Element Company field

See Also

Keywords

View company, Company field, Standard element, Synchronize business configuration, Platform use case, Who is my employer?, What's the full name of my employer?, What company does Alex Hall work for? , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , How To

Product

SAP SuccessFactors Platform all versions