SAP Knowledge Base Article - Preview

3635383 - Activities with old timestamp are discarded even though option (Activities Overwrite Behavior) is set to (Allow Full Overwrite) in event settings

Symptom

When ingesting a new activity with a timestamp e.g. (June 1, 2024) in Customer Data Platform (CDP), and the current profile in CDP has an existing activity with a newer timestamp e.g. (June 1, 2025), the ingestion of the new activity is discarded. Even though option (Activities Overwrite Behavior) is set to (Allow Full Overwrite) in event settings.


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Environment

  • SAP Customer Data Platform 
  • Activities
  • Events

Product

SAP Customer Data Platform all versions

Keywords

activity timestamp, past date, SAP Customer Data Platform, CDP, update activity, discard event, allow full overwrite, milestone evaluations, ingestion discarded , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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