SAP Knowledge Base Article - Preview

3635456 - Fonts change when exporting a Crystal Report to PDF from BI Launchpad

Symptom

  • Fonts change when exporting a Crystal Report to PDF from BI Launchpad.
  • The font is already installed in C:\Windows\Fonts on server machine.
  • The font displays correctly when the report is opened in BI Launchpad.


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Environment

  • SAP BusinessObjects BI Platform 2025
  • Support Windows OS

Product

SAP BusinessObjects Business Intelligence platform 2025

Keywords

cr fonts, crystal reports, pdf export, font mismatch, report fonts, cr4e conversion, bi servers, crystal reports launchpad, font issue, export fonts , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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