SAP Knowledge Base Article - Preview

3635478 - How to Proceed When No Active S-User or IT Contact Exists in SAP Business ByDesign Tenant

Symptom

There is no IT contact assigned in the tenant in the Service Control Center (SCC) work center, and no active S-User is available.

Or

IT contact assigned in the tenant is no more valid and requirement is to create a new IT Contact.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

No IT contact, no s-user, create s-user, Enable CSNS Notification without s-user , KBA , SRD-CC-CI-CCS , ByD Service Control Center , Problem

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