SAP Knowledge Base Article - Public

3635503 - Forwarded candidate status not automatically moving to hired after manage pending hires workflow approval - Recruiting Management

Symptom

  • Forwarded Candidate status does not automatically move to "Hired" after the Manage Pending Hires workflow is approved.
  • The issue occurs even when onboarding tasks are completed.
  • Candidates remain in the "Ready to Hire" status despite workflow completion.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Forwarded Candidate transitions from Recruiting Management (RCM) to Onboarding (ONB).
  2. Onboarding tasks are completed.
  3. Candidate moves to Manage Pending Hires (MPH), where the workflow is initiated and approved.
  4. This Candidate status does not automatically update to "Hired" in Recruiting Management.

Cause

Candidates have been forwarded but hasn't actually applied 

Resolution

This is expected. Candidates do not automatically move to "Hired" status simply by being forwarded if they have not applied.

The candidate's status updates generally require manual action to update the status to Hired.

Automatic status changes to "Hired" typically occur only after specific recruitment workflow steps have been completed, including the candidate applying. 

See Also

Keywords

candidate status, manage pending hires, sap SuccessFactors recruiting, onboarding tasks, hired status, workflow approval, recruiting management, MPH, onboarding dashboard, automatic status update , KBA , LOD-SF-RCM-MPH , Manage Pending Hire , How To

Product

SAP SuccessFactors Recruiting all versions