3635558 - "My Processes Application" does not work in SAP Build Workzone

"My Processes application" was set up in SAP Build Work Zone in order to be launched from the site.

• However, when user starts the app, the following error message appears in the process list:

"Unable to load data. Check your Internet connection. If that's not it, try reloading. If that still doesn't help, check with your administrator."

• Error log in HTTP Trace:

The SPA(SAP Build Proccess Automation) should already be subscribed in the tenant.
    {
        "error": {
            "code": "bpm.pv.pmi.tenant.not.found.error",
            "message": "Tenant not found with the given tenant ID 'xyz'. Please verify if the tenant has a subscription to SPA.",
            "logId": "123",
            "correlationId": "123"
        }
    }

SAP Build Process Automation

SPA Build Work Zone

my processes, Destination, sbpa, sap build, workzone, btp, "Identity_Authentication_Connectivity_IDS", environment, Check your Internet connection. If that's not it, try reloading. If that still doesn't help, check with your administrator, Tenant not found with the given tenant ID, Please verify if the tenant has a subscription to SPA, bpm.pv.pmi.tenant.not.found.error , KBA , BPI-PA , SAP Build Process Automation , Problem