SAP Knowledge Base Article - Public

3635568 - The relationship between Automatically Rejected in app "Monitor Payment" and "Reverse" in app "My Inbox" - SAP S/4HANA Cloud Public Edition

Symptom

In the App "Monitor Payments", the Payment Batch Status is "Automatically Rejected", after clicking "Reverse" option in app "My Inbox", the Payment Batch Status is not changed.

Environment

SAP S/4HANA Cloud Public Edition

Resolution

It is a standard behavior, the effect of "Reverse" of "My Inbox" is reopen the original Invoice, not relevant the Payment Batch Status. 

Keywords

Monitor Payment, My Inbox, Automatically Rejected, Reverse , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions