SAP Knowledge Base Article - Public

3635592 - Attachments autosaved in External Candidate Profile

Symptom

When an external candidate creates an account and uploads a resume without clicking the save button or filling in other mandatory fields, the resume still gets saved and reflects in external candidate profile in SuccessFactors end.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to the external career site.
  2. Click on the "Create Account" button.
  3. Enter the required details such as First Name, Last Name, Email, and Country.
  4. Accept the Terms and Conditions and click on the "Create" button.
  5. Upload attachments (e.g., CV, motivation letter) without filling in other mandatory fields or pressing the "Save" button.
  6. Confirm that the attachments are saved in the system despite not completing the mandatory fields or saving the profile.

Cause

This is an expected behavior.

Resolution

Attachments uploaded by the candidate are saved immediately without requiring the completion of mandatory fields or pressing the "Save" button.This behavior is documented in the Recruiting Management (RCM) guide, which confirms that attachments are saved immediately upon upload.

See Also

Keywords

candidate account, mandatory fields, external career site, sap successfactors recruiting, attachments saved, CV upload, motivation letter upload, candidate profile creation, recruiting management, RCM behavior, system design, expected behavior , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions