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3635726 - Error when maintaining S-User in Cloud ALM: Can't save S-User. - java.lang.IllegalStateException

Symptom

  • Adding an SAP corporate (CCC) S-User ends in error Can't save S-User. - java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1 path $ See 
  • The error message references troubleshooting guidance at: https://github.com/google/gson/blob/main/Troubleshooting.md#unexpected-json-structure.


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Environment

  • SAP Cloud ALM -> Landscape Management Service

Product

SAP Cloud ALM all versions

Keywords

cloud alm, s-user error, java.lang.IllegalStateException, expected begin_array, gson troubleshooting, configuration error, maintain s-user, cloud alm administration, json structure error, landscape management service , KBA , SV-CLM-INF-LMS , Landscape Management Service , Problem

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