SAP Knowledge Base Article - Preview

3635757 - Global Search not displaying accurate results when searching by username

Symptom

  • Multiple results appear in the People Search when searching for an employee by username.
  • The search result is not accurate, displaying user in the middle of user's list.
  • You notice that it does not apply to all your searches, few usernames results are properly displayed in first line. 
  • Why not all searches display precise results as first option when you use usernames?


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors Platform 2505

Keywords

people search, username search, search results order, fuzzy search, solr search, sap successfactors platform, search index, inconsistent search results, employee search, search behavior , KBA , LOD-SF-PLT-SRH , Search , Product Enhancement

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