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SAP Knowledge Base Article - PreviewSymptom
When creating activities in FSM, selecting a ship-to address results in the address tab showing as “User Defined” with no location data populated, despite valid addresses being assigned to the business partner.
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Environment
SAP Field Service Management (FSM)
Product
SAP Field Service and Asset Management 1.0
Keywords
Field Service Management, ship-to address, address resolution, default address, createdatetime, duplicate timestamps, activity creation, business partner addresses, address selection issue, location data missing, user defined address, address ambiguity, address priority, MDM , KBA , CEC-SRV-FSM-PD-SCA , ServiceCall application , Problem
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