Symptom
Customers may experience failed file transfers or connectivity issues between Sales Performance Management and GoAnywhere.
- This is due to deprecated SSH host keys or unsupported cipher suites after the 2025 security update.
- Integration jobs that rely on older configurations may stop functioning unless updated.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Sales Performance Management
- Incentive Management
- Incentive Management on Hyperscalers
- Incentive Management on Legacy Oracle
- Incentive Management on Legacy Hana
- SaaS LandingPad for Incentive Management on Legacy Oracle
- Advanced Workflow for Incentive Management
- Advanced Workflow for Incentive Management on Legacy
- Advanced Workflow for Incentive Management on Hyperscalers
- Agent Performance Management
- Agent Lifecycle Management
- Territory and Quota
Product
SAP SuccessFactors Incentive Management 2025 ; SAP SuccessFactors Incentive Management on hyperscalers 1.0
Keywords
SAP SuccessFactors Incentive Management, 2025 Security Update, Cipher Enhancements, SFTP Host Key Change, Secure Ciphers, Connectivity Issues, File Transfer Failures, SSH Key Update, Deprecated Cipher Suites , KBA , CEC-SAL-COM-INT , Application Integration , Problem
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