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SAP Knowledge Base Article - PublicSymptom
The quote is not visible in the search list under the existing quote list page.
Environment
SAP Sales Cloud CPQ
Reproducing the Issue
- Search for quote in the search list
- Observe that no results are returned.
Cause
Revisions of quote had the "Active Revision" flag set to 0, likely due to a previous bug. This caused the quote to be invisible in the UI.
Resolution
Reach out to CPQ support team with an explicit approval to make the quote visible on the Load quotes page.
Keywords
quote is not visible, active revision flag, sales cloud cpq, quote restore, database update, cart table, revision flag, quote restoration, cpq quote issue, invisible quote, quote search issue , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
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