Symptom
- After migrating to the HANA production environment, discrepancies in credit assignments were observed.
- Transactions with multiple pre-assignments to the same participant result in differing selections between environments.
- The HANA environment selects a different pre-assignment compared to the original environment, causing crediting issues.
- Missing credits for participants are identified in specific transactions.
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Environment
- SAP SuccessFactors Sales Performance Management
- Incentive Management
- Incentive Management on Hyperscalers
Product
SAP Incentive Management all versions
Keywords
transaction pre-assignment, credit discrepancies, sap successfactors incentive management, hana migration, multiple assignments, participant crediting, setNumber sorting, query override, database sort criteria, sap hana , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , Problem
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