SAP Knowledge Base Article - Preview

3635869 - Transaction pre-assignment selection discrepancy between environments in sap successfactors incentive management

Symptom

  • After migrating to the HANA production environment, discrepancies in credit assignments were observed.
  • Transactions with multiple pre-assignments to the same participant result in differing selections between environments.
  • The HANA environment selects a different pre-assignment compared to the original environment, causing crediting issues.
  • Missing credits for participants are identified in specific transactions.


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Incentive Management
    • Incentive Management on Hyperscalers

Product

SAP Incentive Management all versions

Keywords

transaction pre-assignment, credit discrepancies, sap successfactors incentive management, hana migration, multiple assignments, participant crediting, setNumber sorting, query override, database sort criteria, sap hana , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , Problem

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