SAP Knowledge Base Article - Preview

3635893 - Archiving/Deletion of business partner with contact person assigned works differently in the CRM WebUI, when compared to Archiving of a business partner with contact person assigned in ECC system

Symptom

  • Automatic flag for archiving/deletion of contact persons when main business partner is flagged for deletion does not work the same in ECC, when compared to when setting the Automatic flag for archiving/deletion of business partner with contacts in the CRM Web UI, CRM blocks the contacts related.  
  • This functionality does not work the same in ECC system when a customer (business partner) is flagged for deletion in ECC, the BDOC then replicates this to CRM, but only the customer is flagged for deletion, not the related contacts. 


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP S/4HANA
  • SAP ERP Central Component
  • SAP ERP 
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP Customer Relationship Management all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP HANA Cloud, private edition all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

BDOC, SAP CRM, business partner deletion, contact person deletion, ECC integration, BUT000-XDELE, CRM replication, archiving flag, SAP Customer Relationship Management, deletion inconsistency, CRM-ECC integration. , KBA , AP-MD-BP-GEN , All Issues which are not belonging to any sub - components , CRM-MD-BP , Business Partners , CRM-MD-BP-IF , Data Exchange CRM Online <-> R/3 , Problem

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