Symptom
When the user is creating the job requisition from position, it's receiving the following error message: "An application error occurred. Please try again later, or notify support (with the error information of errorID=6c63aea0-6c98-4091-8531-156e70fe6345, timestamp=2025-07-23T16:51:47.616+0000, and the version information from the current screen) if the issue keeps occurring."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Attempt to create a job requisition from a position in SAP SuccessFactors Recruiting.
- Observe the application error with the provided error message and error ID.
Cause
The issue occurs due to a misconfiguration in the Job Requisition Template. Specifically, a custom field with Field ID "originator" and type=operator is defined. This configuration is unsupported as fields of type=operator are only supported for standard fields, not custom fields.
Resolution
- Open the Job Requisition Template configuration.
- Identify the custom field with Field ID "originator" and type=operator.
- Replace the custom field with the standard supported field ID "originatorName."
- Change the custom attribute of the field to "false."
- Save the changes to the Job Requisition Template.
- Test the job requisition creation process to confirm the issue is resolved.
Keywords
job requisition creation, position integration, application error, errorID=6c63aea0-6c98-4091-8531-156e70fe6345, duplicated property name, originator, custom field, unsupported configuration, SAP SuccessFactors Recruiting, job requisition template, originatorName, type=operator , KBA , LOD-SF-RCM-POS , Position Integration , Problem
SAP Knowledge Base Article - Public