SAP Knowledge Base Article - Public

3635894 - Application error in job requisition creation due to unsupported custom field configuration - Recruiting Management

Symptom

When the user is creating the job requisition from position, it's receiving the following error message: "An application error occurred. Please try again later, or notify support (with the error information of errorID=6c63aea0-6c98-4091-8531-156e70fe6345, timestamp=2025-07-23T16:51:47.616+0000, and the version information from the current screen) if the issue keeps occurring."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Attempt to create a job requisition from a position in SAP SuccessFactors Recruiting.
  2. Observe the application error with the provided error message and error ID.

Cause

The issue occurs due to a misconfiguration in the Job Requisition Template. Specifically, a custom field with Field ID "originator" and type=operator is defined. This configuration is unsupported as fields of type=operator are only supported for standard fields, not custom fields.

Resolution

  1. Open the Job Requisition Template configuration.
  2. Identify the custom field with Field ID "originator" and type=operator.
  3. Replace the custom field with the standard supported field ID "originatorName."
  4. Change the custom attribute of the field to "false."
  5. Save the changes to the Job Requisition Template.
  6. Test the job requisition creation process to confirm the issue is resolved.

Keywords

job requisition creation, position integration, application error, errorID=6c63aea0-6c98-4091-8531-156e70fe6345, duplicated property name, originator, custom field, unsupported configuration, SAP SuccessFactors Recruiting, job requisition template, originatorName, type=operator , KBA , LOD-SF-RCM-POS , Position Integration , Problem

Product

SAP SuccessFactors Recruiting all versions