SAP Knowledge Base Article - Public

3635917 - Unable to update pricing conditions of sales orders

Symptom

  • It is not possible to update the pricing condition for partially invoiced or dispatched sales orders using the 'Mass Change of Sales Documents' or 'List of Sales Orders - VA05' apps.
  • 'Update' button on the item conditions screen is greyed out in Change Sales Orders app (VA02).

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to 'Mass Change of Sales Documents' or 'List of Sales Orders - VA05' app
  2. Access the sales order
  3. Attempt to update the pricing condition
  4. The button 'Update' is greyed out and the system does not allow updates

Cause

The sales order has been invoiced.

Resolution

Cancel the existing billing document for the sales order then update the price in the sales order item conditions screen using "Update" button via Change Sales Orders app (VF02).

See Also

Keywords

update, pricing, condition, partially invoiced, dispatched, sales order, Mass Change of Sales Documents, List of Sales Orders, VA05, change, VA02, greyed out , KBA , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions