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SAP Knowledge Base Article - PreviewSymptom
The e-mail Template used in Opportunities does not consider the format of KUT field of type "Formatted Text (Rich Text)".
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
email, behaviour, place holder, maintain, maintaining, maintained, conserve, keep, kept, keeping, display, displays, displaying, displayed, shown, showing , KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-SC-EML , Email , LOD-CRM-ACT , Activities , Problem
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