3635944 - Cannot Save Business Rules for i9 in Compliance Setting - Onboarding

When user tries to create and save Business Rules for i9 in Compliance Settings for US candidates, rules are removed after refreshing the page. 

SAP SuccessFactors Onboarding

1. Navigate to the compliance configuration for the United States.
2. Attempt to assign the business rules for I9:
   • Select rule I-9 Enablement
   • Select rule Corporate Representative
3. Refresh the page.
4. Observe that the selected rules are removed.

Multiple duplicate configurations in Manage Data> ComplianceConfiguration which causes conflicts when attempting to assign business rules.

1. Navigate to "Manage Data" > "ComplianceConfiguration".
2. Identify and review the existing compliance configurations for US_I9.
3. Retain only one valid compliance configuration and delete the duplicates.
4. Reassign the business rules for I-9 Enablement & Corporate Representative in the Compliance Setting for I9:
5. Refresh page and verify that the rules remain attached after refreshing the page.

• Refer to: KBA 3459567 - Configuring USCIS Form I-9 - Onboarding.
• Refer to: Configuring USCIS Form I-9.

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