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SAP Knowledge Base Article - PreviewSymptom
Routing Rules using the "Between" operator on Postal Code fields do not return the expected results in scenarios such as Territory Routing to Accounts or Lead Routing to Employee.
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Environment
- SAP Sales Cloud Version 2
- SAP Sales and Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
routing rules, between operator, postal code, lead routing, territory routing , KBA , CEC-CRM-BEX , Business Expression for SAP Sales/Service Cloud , CEC-CRM-TER , Territory for SAP Sales/Service Cloud , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , How To
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