3635988 - Error "Data could not be forwarded to system data for system <SID (System Number)>" when uploading to SAP Support Portal Manually in LMDB - SAP Solution Manager 7.2

Symptom

The following error occurred when uploading to SAP Support Portal Manually in LMDB
Data could not be forwarded to system data for system <SID (System Number)>
System <SID (System Number)> does not belong to customer (Customer Number)
This is not a VAR, CCC, Hosting scenario, and Solution Manager is not managing multiple customers.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

LMDB, maintenance planner, technical user, SM59, SAP_SUPPORT_HUB_CONFIG, 2500061, customer number, SAP Support Portal , KBA , SV-SMG-LDB , Landscape Management Database (LMDB) , Problem

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