Symptom
SAC schedule publication could not be delivered due to an error "Info: You have exceeded the limit on concurrent connections" in SAP Analytic Cloud(SAC).
Environment
SAP ANALYTICS CLOUD 2025.8.17
Reproducing the Issue
- Login to SAC
- Navigate to Calendar > Admin Mode
- Open the affected events
Notice: Some views are partially successful, and some are failing with the error "Info: You have exceeded the limit on concurrent connections".
Cause
The delivery fails because there is a restriction on the maximum number of concurrent connections. When this limit is exceeded, email delivery attempts fail.
Resolution
Check with your IT team to confirm the current connection limit and explore the possibility of increasing.
See Also
- 3604167 - How to configure custom email sender address for Notifications in SAP Analytics Cloud (SAC)
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
Note: Add relevant text or warning/error messages to the text search field to filter results. - SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAC, SAP Analytics Cloud, schedule publication, SMTP, Email delivery , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem
SAP Knowledge Base Article - Public